Your satisfaction is very important to us. We make every effort to provide our customers with complete and accurate information about our products. Our products are guaranteed against faulty construction and will be replaced or repaired at our discretion and our expense.

Some of our most popular items are in stock but the majority of items are custom-made when you place your order. We ask our customers to please be confident in their fabric and size choices before ordering. We will gladly answer all your questions before you place an order to help you make the right choices.

Wheelchair Seat Covers, Tote Bags and Strap Wraps may be returned at our discretion and may be subject to a 50% restocking fee. Returned items must not have been used in any way. Items with smoke odors and pet hair are considered damaged and will not be accepted for return.

Due to health regulations, Waterproof Seat Pads are not returnable.

You are responsible for the cost of return shipping. The original cost of shipping the item to you is not refundable.