Can Wheelchair Seat Covers improve my circulation or prevent bedsores?
No. These Wheelchair Seat Covers are for decorative/fashion use only and not intended to improve, treat, cure or prevent any medical condition. Consult your physician before use.

Purchase and use of this product implies understanding and acceptance of this disclaimer.

Can these products be returned?
Your satisfaction is very important to us. Our products are guaranteed against faulty construction and will be replaced or repaired at our discretion. We refund your return shipping costs.

Should you simply not want a product that you have received we will gladly accept it back providing it has not been used in any way and is in perfect resale condition. You pay return shipping costs. Shipping costs from the initial order are not refundable.

Are Wheelchair Seat Covers washable?
Absolutely! We recommend you remove the hook-and-loop straps then wash and dry the seat cover with like fabrics and colors.

Are your products available for sale elsewhere?
Not currently. But as we grow, we hope our products will be contracted to sell by like retailers. Interested potential resellers should contact us at info@CoolWheelchairStuff.com

Do you take custom orders?
We pride ourselves on offering a variety of patterns, fabrics and colors. However, we understand that sometimes you can’t find exactly what you’re looking for. We ask you to submit your idea or description. We are constantly evolving but we will only be successful if we give our customers what they want!

But if you simply can’t wait for our new products, it’s possible we can create a one-of-a-kind product for you at additional cost. Contact us at info@CoolWheelchiarStuff.com.

Some of your products are made with licensed fabric. Isn't that a license or copyright violation?

No. Licensed fabric legally refers to the agreement between the holder of the copyright and the manufacturer of the product. This is known as the First Sale Doctrine. The agreement, or license, does not apply to the party purchasing the fabric from a retailer. We purchase all of our fabric from well-known fabric suppliers at retail price.

Copyright applies to the pattern or image on the fabric. It does not apply to the fabric itself. We make every effort to inform the buyer when we are using licensed fabric and to convey that Cool Wheelchair Stuff is not affilated with the licensing entity.

How long will it take to receive my order?

We keep a small inventory of our most popular products in stock. All others are hand-crafted one at a time so we ask that you allow 2 to 4 weeks for your order. Many times, we can turn around your order sooner. Thank you for your patience.

What is your privacy policy?

 The security of your payment method and personal information is important to us.

For this reason we’ve chosen PayPal to ensure that your financial transactions are conducted in a secure manner. All data on your credit or debit card (number, card type, name, expiration date), your phone number (home and work), billing address and delivery address entered for transaction purposes will be treated in a confidential manner. This information will be used solely for the purchase transaction of the product(s) you have selected to order from this site.

We are committed to ensuring that this privileged customer information is not used for any other purposes. It will not be sold, shared, rented, loaned or otherwise disclosed to a third party.

We may contact you via e-mail, mail or phone only to let you know the status of your order or if there is a problem.

Periodically, we may contact you only via e-mail to request your input on our web site and to notify you of promotions, sales or new products that may be of interest. You will have the option of opting out of such e-mails.

Do I have to have a PayPal account to purchase from you?

No. Once you place your order, you will be taken to the secure PayPal site to complete the transaction. You may use credit or debit cards, or your own PayPal account if you have one.

Once your conclude your order, you will be returned to CoolWheelchairStuff.com.